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Government Shutdown Assistance

Is your pay affected?

Is your pay affected by the Government Shutdown? 

Civista is here to assist customers in times of financial hardship.  As the federal government shutdown continues, there are several ways we can assist government employees whose pay is interrupted.

0% APR* Pay Assistance Loan Program

 You may be eligible for our 0% APR Pay Assistance Loan Program if you are a:
  • Government employee whose pay has been officially paused.
  • Your federal pay is directly deposited into a Civista Bank checking or savings account.

Program Features:

  • No credit check is required
  • No fees or interest charges associated with this loan
  • Loan amount is equal to the amount of your most recent direct deposit of pay into a Civista Bank account
  • Loan funds will be deposited into your Civista account the same day
  • Loan amount may be increased if additional pay periods are delayed.  Contact us for additional requests.  Loan program maximum is $25,000.

Loan Repayment:

  • Once your back pay is directly deposited, the amount credited to your Civista Bank account will be automatically deducted.

To Get started:

  • If your pay is impacted, bring us your Government Employee ID and Furlough Letter


Account Fee Waivers

Eligible government employees who notify us of a pay delay will have the following account fees waived, if applicable, until pay resumes:
  • Overdraft Fees
  • Monthly account service charge
  • Late payment fees on an existing loan

Loan Modifications

In times of financial hardship, modifications to your original loan may be a benefit.  Contact a Civista lender to discuss if this option is right for you.

We're here to help

We understand everyone's family situation is different.  Customers are encouraged
to visit their local branch or call us at 800.604.9368 to discuss their particular situation.
*Annual Percentage Rate (APR).  Loans will be available and disbursed only if, in connection with the government shutdown, the government does not pay customers.  Program subject to change.
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