Suspicious Activity Alerts
Your account security is important to us. That’s why we are continually working to detect potential fraudulent activity on your debit card with 24/7 monitoring and bringing you free tools like Civista FraudEYE to safeguard your account.
How Does FraudEYE Work?
Our 24/7 monitoring programs continually review your account for potential fraudulent activity. If we detect suspicious debit card activity, Civista FraudEYE alerts you by email, phone or text.
When you receive a FraudEYE alert, we’ll ask you to verify that you authorized the transaction in question. For added protection in certain suspicious situations, we may block further use of your card until we receive confirmation from you that the requested transaction is legitimate.
Civista FraudEYE’s automated notifications allow us to quickly and securely communicate with you and suspend or reactivate your card if necessary.
Enroll Today for Text Alerts
Enrolling is easy. Text 'CIVISTA' to '47334' to opt-in for debit card fraud alerts.
Frequently Asked Questions
TRAVELING OUT OF STATE OR OUT OF THE COUNTRY?
Contact us at 888.383.5133 to avoid debit card service disruptions. We want to be sure your account is safe and your trip is worry-free.