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Please reach out to us. You can call the appropriate number below, complete a Contact form or use our new chat feature!

Digital BANKING Hotline

844.944.5529

Digital Banking Resources

CUSTOMER CARE for general inquiries

800.604.9368

LOST OR STOLEN DEBIT/ATM CARD OR CHECKS

800.604.9368

LOST OR STOLEN CREDIT CARDS

800.558.3424

REPORT FRAUD

If you suspect suspicious account activity or receive an email, voice mail or text message that appears to be from us, but you suspect to be fraudulent, please do not click on any links or attachments or enter any requested information. These could be attempts to obtain personal information. Please notify us at 800.604.9368. Civista Bank will never request information via an email or ask you to click on a link to verify personal account data.