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Please use our secure form below to submit your information and a Civista customer service representative will contact you by the end of the next business day.
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Phone icon CUSTOMER CARE

Monday through Friday 7am - 6pm EST
Saturday 7:30am - 1:00pm EST
800.604.9368

Credit/Debit card icon  LOST OR STOLEN DEBIT/ATM CARD OR CHECKS

800.604.9368

Mobile phone icon  MOBILE AND ONLINE BANKING CUSTOMER SERVICE

844.842.0268

Credit/Debit card icon  LOST OR STOLEN CREDIT CARDS

800.558.3424

Phone icon CIVISTA TELEPHONE BANKING

24/7 automated account information 877.224.8493
Learn more about telephone banking options.

Alert icon  REPORT FRAUD

If you suspect suspicious account activity or receive an email, voice mail or text message that appears to be from us, but you suspect to be fraudulent, please do not click on any links or attachments or enter any requested information. These could be attempts to obtain personal information. Please notify us at 800.604.9368. Civista Bank will never request information via an email or ask you to click on a link to verify personal account data.

Routing Number

        041201635