Welcome Customers and Friends of
The Farmers Savings Bank
At Civista, we’ve been helping customers achieve their financial goals since 1884. We’re delighted to welcome you. As a Civista customer, you have the best of both worlds—the same efficient, courteous service you’ve come to expect plus expanded banking resources, value, and convenience.
Key Dates to Know
Now through Friday, February 6, 2026
Continue banking just as you do today using your current FSB account numbers, debit card, checks, and online banking login. If you use online banking, we recommend downloading recent transaction history, Bill Pay payees, and eStatements for your records.
January 2026 Updates
Saturday, January 3
Beginning January 3, Saturdays will no longer be business days for processing. Deposits made on Saturdays will memo post and be available for debit card and ATM use, with full posting on the next business day.
Monday, January 5
The Spencer and Wellington branch hours will update to align with Civista's standard schedule.
New Monday Hours
Lobby: 9:00 a.m. – 4:00 p.m.
Drive-Thru: 8:30 a.m. – 5:00 p.m.
New Saturday Hours
Lobby: 9:00 a.m. – 12:00 p.m.
Drive-Thru: 8:30 a.m. – 12:00 p.m.
Saturdays, January 10, 17, 24, and 31
We will be hosting open houses on Saturdays, January 10, 17, 24, and 31 to answer any questions or concerns you may have. Please stop by during our regularly scheduled Saturday business hours.
Conversion Weekend
Friday, February 6 at 5 p.m. EST
FSB online banking, mobile app, Bill Pay, and telephone banking services will no longer be available.
You may continue using your FSB debit card throughout the weekend.
Saturday–Sunday, February 7–8
Branches will be closed as systems transition to Civista. Your FSB debit card will continue to work.
Monday, February 9
-
- This is your first day with full access to Civista products and services.
- Activate and begin using your new Civista Debit Mastercard®.
- Civista Digital Banking will be available after 9 a.m. EST.
- Telephone Banking will be available at 877.224.8493.
What’s Changing During Conversion
Your Accounts Will Move to Civista
Your FSB accounts will transfer to Civista accounts with similar features and benefits. Account details are outlined in the Welcome Guide
New Civista Debit Mastercard®
You’ll receive a new debit card and PIN in separate mailings before conversion. Begin using your card on or after February 9. If you use your card for recurring payments—like streaming services or gym memberships—update your merchants with your new card information once activated.
New Digital Banking Experience
Civista Digital Banking replaces FSB online and mobile banking. On February 9, simply log in using your current FSB username and password to get started. You’ll be prompted to update your credentials and re-enroll in eStatements. Bill Pay payees and scheduled payments will carry over.
What’s Staying the Same
Most day-to-day banking will continue without disruption.
- Account numbers: Most will remain the same. If yours is changing, you’ll receive a separate mailing.
- Checks: Continue using your current checks until you need to reorder.
- Direct deposits & automatic payments: These will continue without interruption.
- Scheduled transfers & loan autopay: No action needed.
- Loan terms & due dates: No changes. A new payment address begins February 9.
- Continue using your same accounts, debit cards, checks, and online or mobile banking.
- Continue banking at your Farmers Savings Bank branch.
- Make your loan payments as usual.
- Call the same phone numbers you always have.
- Any new deposit accounts opened at FSB on or after November 7, 2025 are considered Civista Bank deposits for FDIC insurance purposes.
- Certificates of Deposit (CDs) are insured separately for six months from November 7, 2025 or until maturity, whichever is later. If a CD renews during that period for the same term and amount, it will continue to be insured separately until the next renewal.
- After the six-month period, deposits at the former FSB and Civista Bank will be combined for FDIC insurance coverage.
