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Risk Management

You can never be too careful.

Stay a step ahead of fraud.

Fraud is real and can be damaging to your business' future.  Imagine the inconvenience and financial consequences from stolen checks and debit card fraud to name just a few.  Civista offers several risk management tools designed to help you reduce the risk of financial loss.

This automated fraud detection tool compares checks presented to the bank for payment to an authorized list of checks issued.  

How does it work? Your business provides an electronic file of checks issued that you expect to post to your account.  When checks are presented for payment, we will notify you of any unmatched items to review online and decision the exceptions for “pay” or “return”.

Civista FraudEYE can alert you by phone, email or text for suspicious activity on your Civista Business Debit Mastercard®.  If our monitoring programs suspect a fraudulent transaction, we’ll ask you to verify that you authorized the transaction in question using the contact information in our records.   Civista FraudEYE’s automated notifications allow us to quickly and securely communicate with you and suspend or reactivate your card if necessary.

Opt-in for text alerts or learn more about Civista FraudEYE 

Add an extra layer of security to your Civista business online banking login procedures with two-factor authentication. 

The best offense is a good defense.

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